Faqs

1. Do you ship internationally?

Yes. We ship to the countries available in the checkout dropdown. Sanctioned destinations are not offered. See the Shipping Policy for processing time, transit estimates and rates (United States $6.99, free over $49; Canada $12.99; other international $16.99).

2. Where do orders placed on mekau.shop ship from?

Orders placed on mekau.shop are packed and handed to the carrier after payment is confirmed. Processing is usually 1–3 business days.

3. How do I contact Mekau?

Email xuxuan151633@gmail.com or call +1 (970) 454-0429. We do not use a third-party storefront, QQ, or a different brand domain for support.

4. How do returns work?

Unused, tagged items may be returned within 30 days of delivery. Write first for an RMA, then ship to TYPOADE LLC, Returns Desk, 429 Park Ave, Eaton, CO 80615, United States. Full steps are on the Return & Refund Policy.