Return & Refund Policy
Return & Refund Policy
Last updated: August 14, 2026
This Return & Refund Policy explains how return, replacement, cancellation, and refund requests are handled for orders placed on mekau.shop.
Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at 1179139303@qq.com. Once an order has entered processing, packing, production, or shipping, we may be unable to cancel or modify it.
Eligible Issues
We may approve a replacement, return, or refund when an item is damaged, defective, materially different from the product description, missing from the package, or incorrect due to our error.
How to Request Help
Please contact us within 7 days after delivery and include your order number, a description of the issue, and clear photos or videos showing the problem and packaging where relevant.
Return Shipping
If a return is required, we will provide instructions. Items must be returned unused, in reasonable condition, and with packaging or proof of purchase where applicable. Do not send items back without contacting us first.
Refund Processing
Approved refunds are usually issued to the original payment method. The time it takes for funds to appear depends on your payment provider or bank.
Non-Refundable Situations
Refunds may be refused for incorrect addresses provided by the customer, normal wear and tear, misuse, unauthorized returns, items damaged after delivery, or buyer?s remorse where the item is not eligible for return under the applicable product terms.
Governing Law
Return & Refund Policy and any disputes arising out of or relating to this Policy shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of laws principles. Any legal action or proceeding arising under this Policy shall be brought exclusively in the state or federal courts located in the State of Colorado, and you and we consent to the personal jurisdiction and venue of such courts.
Contact Information
TYPOADE LLC
429 Park Ave, Eaton, CO 80615, United States
Phone: +86 17720698567
Email: 1179139303@qq.com
